Â鶹ÊÓƵ

This message was sent to all staff and faculty. No response required.

Good morning

To continue to provide stable and secure Wi-Fi at SFU, the WiFi security certificate will be updated on March 7 across all Â鶹ÊÓƵnetworks and campuses.

This will impact all devices currently configured to the SFUNET-SECURE and eduroam WiFi networks.

What you need to know

• Upon arriving on campus on or after March 7, to access Â鶹ÊÓƵWiFi networks you will be required to update the Wi-Fi security certification for each device you use to connect.
• Your device will prompt you to accept a new Â鶹ÊÓƵWi-Fi security certificate, or to re-enter your Â鶹ÊÓƵID and password. Please do so to ensure your Wi-Fi certificate is updated.
• If you have an Â鶹ÊÓƵManaged Device or are using a Windows operating system, your update should be automatic, and no action is required.
• If you are not prompted and not using a managed or Windows device, you will need to perform this action manually. A complete list of instructions based on operating system is available at cloudpath.its.sfu.ca. A manual update can be done at any time before March 7, on or off campus, however Android users will need to update on or after March 7.

Need Support?

• If you experience difficulties connecting to the Â鶹ÊÓƵwireless networks after this renewal, contact the IT Service Desk (its-help@sfu.ca), your local IT support staff or go to an IT Service location: /information-systems/get-help.html.
• IT Services support kiosks will be available to assist community members on all campuses on March 7, 8 and 9. More information will be listed here: /information-systems/services/wireless-connectivity.html.

With cyber-attacks on the rise, cyber security is more important than ever. We appreciate your cooperation in taking these required steps.

For more information about this security certificate renewal and update, visit /information-systems/services/wireless-connectivity.html

IT Services