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- Major initiatives
- eTRACS Project Recognized with National CAUBO Award for Innovation and Collaboration
- IFMS updates continue to modernize faculty processes
- Introducing Simon Says virtual assistant
- Tech Upgrades to Transform Âé¶¹ÊÓÆµLearning Spaces
- Liam Goundrey: Workplace Excellence in Action
- Automating processes to make everyday tasks easier at SFU
- Building a connected campus with MS Teams
- Modernizing IT for a better SFU
- Improving speed and coverage with network upgrade program
- Using automation to drive efficiency and innovation at SFU
- Welcome to the new Âé¶¹ÊÓÆµMail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting SFU's Digital Transformation with Exchange Online
- Important changes to Âé¶¹ÊÓÆµemail practices
- Transforming the Âé¶¹ÊÓÆµexperience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins Âé¶¹ÊÓÆµPersonal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within Âé¶¹ÊÓÆµapplications
- Âé¶¹ÊÓÆµworks toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- Âé¶¹ÊÓÆµ
- Information security
Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
In line with the What's Next: The Âé¶¹ÊÓÆµStrategy and our digital transformation goals, Âé¶¹ÊÓÆµIT is excited to introduce the reimagined IT ServiceHub, designed to be your first choice for IT services, support and tools. Faculty, staff and students can now easily find what they need, including quickly finding answers to IT-related questions.
Get ready to explore IT ServiceHub’s range of IT services, specifically created to cater to the needs of the community including:
Service Catalogue: Do you need data analysis and reporting services or are you looking for support with managing your desktop and laptop devices? We understand that faculty, staff and students have unique needs when it comes to accessing IT services. That's why IT ServiceHub now provides a role-specific service catalogue, making the search for specific IT services simpler and more efficient.
Knowledge Base: Want help with setting up Âé¶¹ÊÓÆµMail or Multi-Factor Authentication? Access articles, how-to guides, and solutions to a variety of IT-related issues, including Âé¶¹ÊÓÆµMail setup, Multi-Factor Authentication setup, and getting started with Âé¶¹ÊÓÆµVPN.
Service Outages: Find information about planned service outages that may affect campus IT services.
Visit the for all your IT-related inquiries and support.
Access the here.